BrandCitation
Check Your AI Visibility

Terms of Service

Last updated: May 21, 2026

By using BrandCitation, you agree to these terms. If you do not agree, please do not use the service.

1. Service Description

BrandCitation is an AI search visibility monitoring platform that tracks whether AI answer engines (ChatGPT, Perplexity, Gemini, and others) mention, cite, or recommend your brand. The service generates prompts, queries AI engine APIs, and produces visibility reports with scores, competitor comparisons, and actionable recommendations.

2. Accounts

You must create an account to use paid features. You are responsible for maintaining the security of your account credentials. You must provide accurate information when registering. You may not share your account with others or use another person's account.

3. Scans and Credits

  • Free scan: Each user may run one free scan (3 prompts, Gemini only) without payment. An email address is required to receive results.
  • Credit-based usage: Paid plans provide a monthly allocation of scans. Each scan consumes one credit from your balance.
  • One-time audits: The $149 audit is a one-time purchase that delivers a full report within 48–72 hours.
  • Credit packs: One-time credit packs do not expire and are consumed after your monthly plan credits are exhausted.
  • Credits are non-refundable once a scan has been initiated.

4. Subscriptions and Billing

  • Monthly subscriptions are billed through Polar.sh and auto-renew at the end of each billing period.
  • You may cancel your subscription at any time. Access continues until the end of the current billing period.
  • Plan credits reset at the start of each billing cycle and do not roll over.
  • Price changes will be communicated at least 30 days in advance.

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose.
  • Attempt to reverse-engineer, scrape, or extract the underlying AI engine responses outside of the BrandCitation interface.
  • Resell or redistribute scan results or reports without written permission.
  • Abuse the free scan feature by creating multiple accounts.
  • Use the service to monitor brands you do not own or represent without disclosure.
  • Interfere with the service's infrastructure or APIs.

6. Intellectual Property

BrandCitation and its original content, features, and functionality are owned by BrandCitation and are protected by international copyright, trademark, and other intellectual property laws. Your brand data and scan results remain your property. You may export and use your reports as you see fit.

7. API-Derived Results

BrandCitation queries third-party AI engine APIs (Gemini, Perplexity, OpenAI). The results returned by these APIs may differ from what a user sees in the consumer interface of those tools. BrandCitation uses API-based monitoring for scalable, consistent trend tracking. We clearly state this limitation in every report. We do not guarantee that API results match consumer-facing results.

8. Limitation of Liability

BrandCitation provides visibility monitoring and recommendations based on AI-generated responses. We do not guarantee that any specific AI engine will mention, recommend, or cite your brand as a result of using our service. BrandCitation is not responsible for:

  • Changes to third-party AI engine behavior or API availability.
  • Inaccuracies in AI-generated responses used to produce reports.
  • Business outcomes resulting from actions taken based on our reports.
  • Downtime caused by third-party service outages.

9. Data and Privacy

Your use of BrandCitation is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

10. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time by contacting support. Upon termination, your right to use the service ceases immediately. Sections on intellectual property, limitation of liability, and data retention survive termination.

11. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of the service after changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of Egypt. Any disputes shall be resolved in the courts of Cairo, Egypt.

13. Contact

For questions about these terms, please contact us at: legal@brandcitation.com